LOWCOUNTRY FRESH START

What types of cleaning services do you offer?

We provide the following services: • Basic Cleaning: Routine cleaning for maintaining a tidy and hygienic home. • Deep Cleaning: A thorough cleaning that reaches every corner, ideal for seasonal cleanups or before special occasions. • Move In/Move Out Cleaning: Cleaning services designed to prepare homes for new tenants or to leave them spotless when moving out. • New Construction Cleaning: Post-construction cleaning to remove dust, debris, and make the property ready for use.
Do I need to be home during the cleaning?

It’s entirely up to you! You can stay home, or we can clean while you’re out. If you won’t be home, arrangements can be made for key or entry access.
Do I need to provide cleaning supplies?

No, we bring our own professional-grade cleaning supplies and equipment. If you prefer we use specific products, just let us know in advance.
Are your cleaners insured?

Yes, all our cleaners are fully insured and trained to ensure your peace of mind and safety.
What does basic cleaning include?

Basic cleaning covers: • Dusting and wiping surfaces • Sweeping, mopping, and vacuuming floors • Cleaning mirrors and glass surfaces • Cleaning bathrooms (toilets, sinks, showers, and tubs) • Kitchen cleaning (counters, stovetop, sink, and outside of appliances)
How often should I schedule a basic cleaning?

Most clients schedule basic cleaning on a weekly, bi-weekly, or monthly basis, depending on their needs.
What’s included in deep cleaning?

Deep cleaning includes all services in a basic cleaning, plus: • Cleaning baseboards, blinds, and ceiling fans • Scrubbing tile grout • Cleaning inside cabinets, drawers, and appliances (if requested) • Detailed dusting of hard-to-reach areas
How long does deep cleaning take?

Deep cleaning typically takes longer than basic cleaning, depending on the size and condition of your home. We’ll provide an estimate after discussing your needs
What’s included in move-in/move-out cleaning?

This service is designed to leave the home spotless and includes: • Cleaning all rooms thoroughly • Cleaning inside cabinets and drawers • Cleaning baseboards and walls (where applicable) • Kitchen and bathroom detailing • Removing dust and debris
How much notice do you need for a move-in/move-out clean?

We recommend booking at least a week in advance to ensure availability.
What’s included in new construction cleaning?

Our new construction cleaning includes: • Removing construction dust and debris • Cleaning windows, frames, and tracks • Cleaning and sanitizing bathrooms and kitchens • Vacuuming and mopping all floors • Wiping down walls, doors, and baseboards
Do you work with contractors or builders?

Yes, we frequently collaborate with contractors and builders to ensure newly constructed properties are clean and ready for occupancy.
How do I book a cleaning service?

You can book our services by: • Calling us at [Your Phone Number] • Using the online booking form on our website • Emailing us at [Your Email Address]
What is your cancellation policy?

We require at least 24 hours’ notice for cancellations or rescheduling. Late cancellations may incur a fee.
What forms of payment do you accept?

We accept cash, credit/debit cards, and electronic transfers.